Your place is held. Two documents to read and sign below. Your booking link follows as soon as both are signed, and no session takes place before then.
Coaching Agreement
Ijè Coaching · signed before our first coaching session · a copy stays with each of us
This agreement is between Claire Ijeh, trading as Ijè Coaching ("I", "me") and you, the client, named below. It covers whichever service you select in the form below:
The Empowerment Journey: six one-to-one sessions of 60 minutes, online. £300 founding (or two payments of £160, £320 in total).
Single Empowerment Session: one session of 60 minutes, online. £60 founding.
1 · What coaching is, and what it is not
Coaching is a professional, confidential thinking partnership, held online on Zoom. It is not therapy, counselling, or medical, legal or financial advice, and it does not diagnose or treat any condition. If at any point I believe another kind of support would serve you better, I will say so and help you find it.
I trained with the Animas Centre for Coaching on the Accredited Diploma in Transformative Coaching, an ICF accredited programme, and I am completing the supervised practice hours toward full accreditation. My client work is supported by expert mentoring and supervision, and my practice is aligned to the ICF Code of Ethics. Our sessions may count toward my accreditation hours.
2 · What you receive
If you have booked The Empowerment Journey: six 60-minute sessions on Zoom, booked through your personal booking link at times that suit you, and a written artefact after each movement of the Journey. Each artefact holds your Wheel of Life and values, your words and your conclusions, is shown to you for approval before it is final, and is yours to keep.
If you have booked a Single Empowerment Session: one 60-minute session on Zoom, prepared and held with the same care. Written artefacts are part of The Empowerment Journey only and are not produced for single sessions.
Whichever you book, you receive a coach who is prepared, present and on time, every session.
3 · Between sessions
The work of coaching happens in our sessions and in what you do between them. Between sessions I am warmly available for scheduling, availability and pricing questions, and for sharing your written artefacts. Coaching questions themselves belong in a session, where they get my full attention: bring them to the next one, or book an additional session if it cannot wait.
4 · Fees and payment
Full payment for a session must be received before that session takes place. Prices are in GBP.
The instalment option is two payments of £160, £320 in total: the first before session one, the second before session four. The £20 difference from the one-off price of £300 covers the extra payment processing and administration that a split payment carries. An instalment plan is an agreement to pay the full amount.
These are founding prices, and they will rise. They are available to my first ten clients while I complete my accreditation. From 1 December 2026 the standard prices are £600 for The Empowerment Journey and £110 for a single session.
The price you sign at is locked for everything booked under this agreement, whatever happens to prices afterwards. Bookings made after a price change are made under a fresh agreement, at the prices in force at that time.
5 · Rescheduling, cancellation and your legal rights
Give 24 hours' notice and a session moves free of charge, as many times as life requires. With less than 24 hours' notice, or a no-show, the session is counted as delivered. Your first late cancellation as a founding client is waived.
If I ever need to move a session, you get as much notice as possible and it is always rescheduled, never lost.
Buying online gives you a 14-day cancellation right under the Consumer Contracts Regulations 2013. If you ask to begin within those 14 days, each session delivered is paid for; cancel within the period and you are refunded for sessions not yet held.
If within the first two sessions you feel coaching with me is not right for you, say so. You pay only for the sessions we have held and the rest is refunded. After session two, remaining sessions can be rescheduled but are not refunded.
6 · Confidentiality, and its limits
What you say in coaching stays in coaching. The exceptions are those the law and ethics require: risk of serious harm to you or someone else, safeguarding concerns, or disclosure required by law. My practice is supervised, and anything discussed in supervision is anonymised.
7 · Recording, AI and your data
Sessions are recorded only with your separate written consent on the Recording & AI Consent form, which governs how recordings, transcripts and written artefacts are made, stored and deleted. My Privacy Notice, on the website, explains what data I hold and your rights over it.
8 · Your part, and mine
Coaching produces change through what you do between sessions. You remain responsible for your own decisions, actions and results. I promise you a professional, prepared, fully present coach, and no coach can promise a specific outcome.
9 · Liability, complaints and law
My liability to you is limited to the fees you have paid for the coaching; nothing in this agreement limits liability that the law does not allow to be limited. If something is wrong, tell me first at hello@ijecoaching.com and I will respond within five working days. This agreement is governed by the law of England and Wales.
Recording & AI Consent
One page · signed before your first session · a copy stays with each of us
Your coach: Claire Ijeh, trading as Ijè Coaching, trained with the Animas Centre for Coaching on the Accredited Diploma in Transformative Coaching, an ICF accredited programme, completing supervised practice hours toward full accreditation.
What you are consenting to
The audio and video recording of your coaching sessions on Zoom, and an automated transcript of each recording.
Your written artefacts: secure AI tools under my own accounts help prepare your written session artefacts from the transcript: Zoom produces the transcript, and Claude, an AI assistant made by Anthropic, helps me draw your own words and conclusions out of it into the artefact. Each artefact is shown to you for approval before it is final, and these tools are configured so that your content is not used to train them.
Storage and retention: your recordings and transcripts are stored securely and kept for the length of your coaching engagement, because they are the raw material of your written artefacts. Recordings are deleted when our work ends, or once any accreditation assessment they serve is complete if that is later. Transcripts are deleted no later than 12 months after our work ends. My copy of your written artefacts is kept for two years, so that if you return to coaching we can pick up where we left off.
Please note: the written artefacts of The Empowerment Journey can only be created from recordings and transcripts. If you choose not to consent to recording, we can still work together, and your sessions simply will not produce written artefacts.
Your consent covers whatever a session naturally touches. Coaching is emergent, and a session may touch on your health or wellbeing; where it does, that content is part of the recording you have consented to. Nothing recorded is ever shared with anyone without your explicit consent below.
Optional, and entirely your choice: in the form below, tick only what you agree to
Assessment: one of your recordings and its transcript may be shared, in confidence, with my Animas mentor and assessor for my accreditation. You are identified by initials only, and identifying details are anonymised.
Practice research: anonymised patterns and themes from your sessions (never your name, your identifiable words or your story) may inform my practice research and published insights. Claude, the AI assistant named above, helps me identify these patterns, under the same safeguards. Your raw recordings and transcripts are never shared or sold to anyone.
What this means for you
Your participation is voluntary. You can ask for recording to be paused or stopped at any point, without giving a reason, and the coaching continues.
You can withdraw any of this consent at any time by telling me. Nothing further is used, and deletion follows unless a legal reason requires otherwise. Material already submitted for assessment may not be retrievable.
Coaching is not therapy, counselling or medical advice, and your sessions may form part of my accreditation hours.
The only people who ever access your recordings are me and, only if you ticked Assessment above, Animas.
Sign below
Type your first name and surname, and today's date, in the form below. Your typed name counts as your electronic signature and makes both documents binding. Nothing needs to be printed and nothing needs to be drawn.